SUPPORT

Delegation Bureau Support

Contact: delegation.bureau@gmail.com. Support may use AI-assisted first-pass triage. Refunds, material defects, security issues, and legal matters are escalated for Owner review where required.

Supported

• Purchase or download-access problems reported through the purchase contact method.
• A missing or corrupted delivery file.
• A reproducible defect in the unmodified RC6 application package.
• Confirmed package-integrity or security defects when a correction is issued.
• Seller-information disclosure requests made before purchase.

Not included

• Individual installation or setup assistance.
• Custom policy design, consulting, or review of Buyer answers/generated policies.
• Integration with ChatGPT, Claude, Codex, Cursor, repositories, clouds, accounts, MCP, or third-party services.
• Recovery of answers or edits lost after a browser reload.
• Legal, compliance, security, employment, tax, or operational advice.
• Guaranteed compatibility with every browser, operating system, AI provider, or future platform version.

Before reporting a defect

1. Confirm the purchased ZIP was fully extracted.
2. Use a current desktop Chrome or Edge browser.
3. Confirm the distributed files were not modified.
4. Retry with a fresh extracted copy.
5. Check that browser downloads and JavaScript are allowed.

Minimum defect report

• Purchase email and receipt/transaction identifier.
• Product version and package filename.
• Browser and operating system.
• Exact steps to reproduce.
• Expected and actual result.
• Whether the package or HTML file was modified.
• A screenshot only when it contains no secrets or confidential project data.

Download or receipt issue

First use the receipt email or the checkout provider’s purchase library/order lookup. If access remains unavailable, email support with the transaction identifier. Do not send card details.

Updates

No lifetime update promise is made. Update eligibility and delivery are governed by the purchase terms shown at checkout and the Support and Updates file included in the package.

日本語

対象は、購入・Download access問題、欠損・破損した納品file、未変更RC6 Packageで再現する不具合、確認済みSecurity・Integrity不具合、購入前の販売者情報開示請求です。個別Setup、Custom policy作成、回答・生成PolicyのReview、外部ServiceとのIntegration、Consulting、法務・Compliance・Security助言は対象外です。不具合報告には購入Email、Receipt ID、Version、Browser・OS、正確な再現手順、期待結果、実際の結果、Package変更の有無を記載し、Secretや機密Project情報は送らないでください。